The Sea Shanty Property Management (“Property Management”) and the Sea Shanty Property Management’s Representatives (“Property Management Representative”) promote and arrange bookings at the Sea Shanty (the “Property”). Each time a Guest confirms a booking at the Property, a Rental Contract (“Rental Contract”) is entered into between the Property Management or Property Management Representative for the agreed period (“Rental Period”), and the guest in whose name the booking is made (the “Guest”). By making payment to the Property Management or Property Management Representative for a booking with the Property, the Guest is deemed to have agreed to these terms and conditions. The Rental Contract is not effective until the Property Management or Property Management Representative has confirmed the Guest’s booking in writing.
Payment
When the Guest makes a booking request, the Guest must make the appropriate deposit payment to the Property Management or Property Management Representative within 5 working days of availability confirmation.
The following deposit payment/s must made:
- For rentals beginning more than 60 days after the date of the booking request – a deposit of 50% of the total rental amount is payable
- For rentals beginning 60 days or less after the date of the booking request – the total rental amount is payable as a deposit
- If the required deposit payment is not received within the 5 working day period, The Property Management reserves the right to void the Guest’s booking request.
- Where a 50% deposit applies to the booking, the Guest must pay the remaining 50% balance not less than 60 days before the scheduled arrival date.
All payments must be made in US Dollars and must be made in accordance with the Property Management or Property Management Representative’s payment instructions as set out in the Guest’s booking confirmation.
Bookings will be “confirmed” once the payment has been received by The Property Management.
If payments are not made on or before the due dates as required herein, the Property Management or Property Management Representative may cancel the booking, in which case this Rental Contract will be thereby terminated without any further notice required. Cancellation charges may apply as detailed below.
Cancellations
If the Guest wishes to cancel a confirmed booking, written notice of cancellation must be sent to the Property Management or Property Management Representative. All cancellation notices received by the Property Management or Property Management Representative will be acknowledged in writing. It is strongly recommended that the Guest and all members of the Guest’s party purchase trip cancellation insurance.
Cancellation of a booking includes but is not limited to:
- Cancellation of one or more days of a booking;
- An amendment of a booking so that none of the dates of the booking once amended fall within the same dates that originally constituted the booking; and
- Failure of all Guests to provide the required documentation on arrival (eg. Passports or suitable identification)
In the event that the Guest cancels a confirmed booking, the following cancellation fees will generally apply:
- 20% of the total rental amount will be forfeited if the cancellation is made more than 60 days before the start of the rental period
- 50% of the total rental amount will be forfeited if the cancellation is made between 30 and 60 days before the start of the rental period
- 100% of the total rental amount will be forfeited if the cancellation is made between 1 and 29 days before the start of the rental period.
The applicable amount will be deducted from the deposit and moneys paid, and Property Management or Property Management Representative will refund any remaining balance to the Guest.
Check-in and check-out times
- Check In: 2pm on day of arrival
- Check Out: 10am on day of departure
We understand flight arrival and departure times don’t always coincide with check-in and checkout times, so we will endeavour to be as flexible as we can with our check-in and checkout times. However in fairness to our staff, who have to work really hard to turn the Villa around quickly between guests, we have adopted the following policy around check-in times:
- Early Check-in from 10am and Late Check-out until 6pm permitted subject to availability only. To guarantee an Early Check-in or Late Check-out a 50% surcharge of the published nightly rate applies.
Damage or Losses
The Sea Shanty is a home. Please treat it accordingly and leave the Property and all its contents in good order and in an acceptably clean condition.
Any damage or losses caused during the Rental Period, as well as any special cleaning requirements will be the Guest’s responsibility and may be charged to the Guest’s account and deducted from the Guest’s security deposit. In cases of excessive or unacceptable loss or damage at any time during the Rental Period, the Property Management or Property Management Representative may require the Guest and their party, including visitors to vacate the Property immediately, without compensation or refund.
Access
The Property and its facilities are available for the Guest’s full enjoyment during the Rental Period. However the Property Management or Property Management Representative or other staff and contractors may need access to the Property from time to time (e.g. for maintenance purposes to the house, garden, swimming pool, utilities and services, or for the purposes of providing additional services requested by the Guest, etc.). The Guest is required to give them reasonable access to the Property for these purposes.
Valuables and Security
Valuables or personal property left at the Property are at the Guest’s own risk.
Valuables and/or personal property should be stored in the safety deposit box provided in each room.
We do not accept any responsibility for loss or damage to guests’ valuables or personal property.
Number in Party and Suitability
The numbers of persons occupying the Property must not exceed the maximum number stated in the booking confirmation. The Property Management reserves the right to refuse any booking, which, in its opinion, is unsuitable for the property concerned.
Conduct and Due Care
The Property is located in a quiet, residential neighbourhood. The Guest is asked to respect this, and ensure that all guests and visitors to the Property behave appropriately. Illegal or immoral activities including gambling, prostitution, prohibited drugs, possession or use of pyrotechnics or dangerous goods, and possession or use of firearms and other weapons are all strictly prohibited.
Guests should smoke outside, to avoid fire hazard and damage to furniture.
The Guest is responsible for the behaviour of the guests staying at the Property, as well as visitors to the Property during the Rental Period. Should any guest(s) or visitor(s) not behave in a suitable manner, (including but not limited to treating the property and its staff with respect), the Property Management may, in their absolute discretion, require the Guest, their party and/or visitor(s) to leave the premises and/or vacate the Property immediately, without compensation or refund.
In the interests of safety, due care should be taken at the Property at all times, especially with children. Suitable supervision should be given around pools, beaches and roads, and when using all Property’s facilities.
Disclaimer
The Property, the Property Management and the Property Management Representative do not accept any responsibility or liability for:
- any physical injury, sickness, death, loss, damage, inconvenience or additional expenses incurred by the Guest, their party or visitors regardless of the cause;
- the personal belongings, vehicles, and their contents of the guests or their invitees during the Rental Period of the Property.
- inability of the Guest or any member of the Guest’s party to enter the location of the Property or stay at the Property for all or part of the Rental Period as a result of failure to obtain appropriate travel or visa documentation, cancellation or amendments to travel arrangements or the missing of flights or travel connections; and/or
- any delay or cancellation of the booking as a result of war, threat of war, riot or civil strife, strike, demonstration, terrorist activity (threatened or actual), natural disaster, fire, sickness, weather conditions, action at an airport or port by any government or public authority, technical problems relating to transport and airport regulations caused by technical, mechanical or electrical breakdowns, or any technical, structural, electrical, plumbing or other problems or difficulties with the Property which make it unsafe or unusable, or any other circumstances which amount to ‘force majeure’ or Acts of God, or other events beyond the Owner’s control.
In no case will The Sea Shanty’s Property Management or Property Management Representative’s individually or collectively be liable to make any payment or give any refund or compensation of any amount over and above the total rental amount paid.
The Property Management and Property Management Representative makes every effort to ensure that website descriptions are accurate and that the villa is well maintained. No responsibility by either of these parties will be accepted for any alterations made to the villa or its facilities, which are beyond our control.
The Property reserves the right to change and or amend rates at discretion of The Property Management.
By making a booking request, the Guest agrees that these terms and conditions have been read, understood, accepted and agreed to by the Guest without reservation and without exception.
If any of the conditions of this Rental Contract are or become or are deemed to be invalid, or if there is any omission from any terms and conditions, the remaining terms and conditions will remain valid and enforceable and cannot be contested.
